At RDT Motors we are committed to maintaining the trust and confidence of visitors to our website. In particular we want you to know that we do not pass on your data to third parties for marketing purposes. This Privacy Policy provides clear information about when and how we collect your personal data, how we use it, how long we keep it and how you can update your data.
Who we are
RDT Motors Limited (RDT Motors)
Company Number: 05767092
Registered Office: Malthouse Wharf, Lower Cherwell Street, Banbury, England, OX16 5AY.
Name of data privacy manager: Aaron Herbert
Postal address: Lower Cherwell Street, Banbury, Oxfordshire, OX16 5AY
Telephone number: 01295 254300
You have the right to make a complaint at any time to the Information Commissioners Office (ICO), the UK Advisory Authority for data protection issues. (www.ico.org.uk) We would however appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
How do we collect personal data from you?
We obtain personal data from you when you use our website, when you contact us about our services and when you submit information directly via our Quote Request form.
Cookies
Like many other websites, the RDT Motors website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow websites to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Quote Request Form
We collect personal information via the Quote Request form in our Contact page. We use that information to occasionally check our records are right and to check every now and then that you’re happy and satisfied. We do not share email lists with other organisations and businesses.
Types of data we collect
The personal information we collect might include your name, address, email address and telephone numbers. We do not collect any special categories of personal data about you, this includes details about your race, ethnicity, religious or philosophical beliefs, political opinions, trade union membership, nor do we collect any information about criminal convictions and offences.
How is your information used?
We may use your information:
• To provide you with information relating to our website, product or our services that you request from.
• To provide you with information on other products that we feel may be of interest to you in line with those you have previously expressed an interest in via our website.
• To process a Quote Request you have made.
• To seek your views or comments on the services we provide
• To notify you about any changes to our website, including improvements, and service or product changes
• To send you communications which you have requested and that may be of interest to you.
• For our internal purposes including statistical or survey purposes, quality control, site performance and evaluation in order to improve our website
• If you consent, to notify you of products or special offers that may be of interest to you.
Sharing your data
Your privacy is important to us and we confirm that we will never release your personal details to any third party for their mailing and marketing purposes.
Third Parties and Service Providers working on our behalf:
We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you email). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond RDT Motors for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to release information to a third party by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Data security and access to your personal information
We have put in place appropriate security measure to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition we limit access to your personal data to those employees and other third parties who have a business and need to know. They would only process your personal data on our instructions and they are subject a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any particular regulator of a breach where we are legally required to do so.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: rdtmotors@btconnect.com
Or write to us at: RDT Motors, Lower Cherwell Street, Banbury, Oxfordshire, OX16 5AY.
Alternatively, you can telephone: 01295 254300
You have the right to ask for a copy of the information RDT Motors hold about you.
How long do we keep your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements. By law we have to keep basic information about our customers for tax purposes for six years after they cease to be a customer. The data we keep may include contact, identity, financial and transaction date). In some circumstances you ask us to delete your data and we will do this subject to any legal obligation on us to retain it.
Your legal rights and how to opt out.
You have the right to:
Request access to your personal data, this enable you to receive a copy of the personal data we hold about you and to check we are processing it lawfully.
Request correction of the personal data we hold about you, this enables you to have any incomplete or inaccurate date we hold about you corrected, although we many need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove your personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below) where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however that we may not always be able to comply with your request of reassure for specific legal reasons which will be notified to you, if applicable at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we many demonstrate that we compelling legitimate grounds to process your information which override your rights and freedoms e.g. a requirement imposed on us by law.
Request restriction of processing or your personal data. In some cases, e.g. if there is a questions over accuracy, lawfulness, the requirement to hold data or you have objected to our use of your data you may ask us to suspend the processing of your personal data.
Withdraw consent at anytime where we are relying on consent to process your personal data. However this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent we may not be able to provide certain products or services to you. We will advise you if this is the case at the time we withdraw your consent.
Opt out
You have a choice about whether or not you wish to receive information from us. If you no longer want to receive communications from us email us at rdtmotors@btconnect.com or call us on 01295 254300 and we will process your request within 7 days.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.
Links to other websites
Our website may contain links to other websites, plug-ins and applications run by other organisations. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. This privacy policy applies only to our website and what we do‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.